Architecture Overview

This overview shows the available framework components. Configure each component under the pimcore_customer_management_framework configuration node, and optionally swap in a custom implementation for any of them.

See the following chapters for details on each component, in the order most readers work through them:

• Installation and Configuration
• Data entities: Customer (with the Customer Save Manager) and Customer Segments (with the Segment Manager)
• Segment Assignment to Pimcore elements
• Activity Manager
• Action Trigger Service
• Customer Duplicates Service
• MailChimp Integration
• List Views
• REST API Webservice
• Integration with Pimcore Personalization
• Extending the Customer Management Framework